Retail chains
A comprehensive digital platform for retail chains
Access control, video surveillance, AI analytics, IoT and centralised management of every store in the chain — from one SmartphoneKEY platform.
for the entire store chain
from access control to the app
professional support
Chain retail challenges
Why a store chain needs a single digital platform
The more stores you have, the harder it is to control access, staff, equipment and security without a single centre.
Many stores
Different equipment
Hard to control staff
No centralised management
Complicated access control
Different video systems
Manual administration
The solution — SmartphoneKEY
Solution architecture
Six modules — one platform
All security, control and analytics tools work together and are managed from one centre.
Access control
Video surveillance
AI Concierge
IoT
Intruder alarm
Mobile app
Access control
Single access control for all store zones
Staff entrances, storage, cash area, server room and administration — each employee gets access only where it’s needed.
- Digital keys — instead of physical keys and their copies
- Entry log — who entered where and when
- Remote management — granting and changing rights from the office
- Temporary access — for service, contractors and new employees
- Automatic blocking — access is disabled according to rules
Access in any convenient way
Digital key
QR access
UWB Hands-free
RFID cards
Apple Wallet
Google Wallet
Sales floor
AI analytics that sees the whole floor
Sales floor cameras become a data source: the system counts customers, monitors queues and shelf display, and warns about risks.
Customer count
Store occupancy
Queue control
Entry control
Shelf display control
Staff control
Heat maps
Abandoned items
Suspicious behaviour
Emergency exits
AI Concierge
A smart AI assistant for the chain manager
Instead of dozens of reports — a simple question. AI Concierge analyses events, cameras, access and equipment status in all stores and answers in seconds.
- “Which stores opened late?”
- “Show all incidents for today”
- “Where are the longest queues right now?”
- “Which doors are open?”
- “Which stores are already closed?”
- “Where are cameras not working?”
IoT
Smart control of your store
Connecting IoT devices to the single SmartphoneKEY ecosystem via the Matter over Thread standard provides reliable monitoring, automation and business security.
- Instant event alerts
- Automation and scenarios
- Real-time analytics and reports
- Control from anywhere
What you can monitor in a store
Doors and entrances
Lockers and changing rooms
Checkouts and cash areas
Safes and vaults
Intruder alarm
Climate and microclimate
Power supply
Lighting
Staff control
Staff access — fully under control
Employees open doors with a smartphone, and the chain sees when the store opened, who came on shift and who entered staff areas.
- Digital keys for every employee
- Automatic access issuing for new staff
- Blocking after dismissal — instantly and remotely
- Working time control based on access events
- Entry log across all stores
- Store opening control — on time or late
Central chain management
A single control centre for all stores
A chain map, events, cameras and equipment status in real time. The manager sees a problem before the store calls about it.
Number of stores
Open stores
Closed stores
Incidents
Alarms
Faults
Queues
Cameras online
Benefits for the network
Nine reasons to choose SmartphoneKEY
Single system
Centralised management
Staff safety
Customer safety
Control of all stores
AI analytics
Scaling
Remote administration
Lower operating costs
Cost reduction
Lower costs of chain administration
SmartphoneKEY automates daily store management processes and reduces the load on administrative staff, security and IT.
Before
- Physical keys and their copies
- Manual access administration
- Disparate systems in every store
- Constant engineer visits
After
- Digital access for every employee
- Remote control from head office
- Automated control and a single SmartphoneKEY platform
- Faster remote fault resolution
Key features
- Digital keys and automatic access blocking
- Centralised management of the whole store chain
- Remote setup and control of equipment
- Automatic control of store opening and closing
- Alerts about faults and incidents
- A single platform for access control, video, IoT, alarm systems and AI analytics
Result for the chain
- Fewer manual operations and mistakes
- Fewer service visits
- Faster fault resolution
- Lower costs of supporting different systems
- Higher staff efficiency
- Optimised operating and maintenance costs
Why SmartphoneKEY
An intelligent security platform of the new generation
Advanced technology for effective management of business, staff and security in your stores.
Single ecosystem
Scalability
Next-generation AI
Reliability & security
B2B cooperation model
A transparent and profitable cooperation model
Contract
Payment
Price
Control from anywhere
Comprehensive solutions
Flexible configuration
Support 14/7
Remote management
Billing
FAQ
Frequently asked questions
Didn’t find an answer? Leave a request — a SmartphoneKEY specialist will discuss your chain’s objectives.
Yes. SmartphoneKEY centrally manages the entire chain: every store, its doors, cameras, sensors and staff are available from one control centre. New stores are connected without changing the architecture.
The SmartphoneKEY digital key, QR access, UWB Hands-free, RFID cards, Apple Wallet and Google Wallet. Different methods can be combined in different stores and zones.
The digital key is blocked instantly and remotely — no need to collect physical keys or change locks. The entry history is kept in the log.
Count customers, assess store occupancy, monitor queues, aisles, shelf display and staff, build heat maps, detect abandoned items and suspicious behaviour, and monitor emergency exits.
An AI assistant for chain managers. You can ask it a question — for example, “Where are the longest queues right now?” or “Which stores opened late?” — and get an answer covering all stores, together with recommendations.
Temperature, humidity, smoke, flood, motion, door opening and power supply sensors, plus monitoring of fridges, air conditioners and ventilation. The devices run on the Matter over Thread standard.
The system automatically records when a store opens or closes and alerts about late openings or doors left open after closing.
The subscription price is set individually and depends on the number of stores and the chosen features. Services are paid monthly in a single payment.
Professional technical support 14/7 for the chain’s uninterrupted operation. Most issues are resolved remotely.
The platform provides a high level of cybersecurity, data encryption and compliance with international standards.
Request
Bring the future to your chain today
Leave your contacts — we will prepare a solution for your number of stores, objectives and existing equipment.
- One platform for all stores
- Digital access and staff control
- Sales floor AI analytics and AI Concierge
- Support 14/7